- Introduction
Welcome to www.fauxviora.com.
This Privacy Policy explains how collects, uses, stores, and manages personal information when customers visit our website, place orders, contact us, or interact with our services.
The data controller responsible for personal information processed through this website is:
Email: artificial@fauxviora.com
Address: 30 Jln Lekar, Singapore 698943
Telephone: +65 67626879
We process personal information in accordance with applicable privacy requirements, including the Singapore Personal Data Protection Act 2012 (PDPA) and applicable European data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
- Information We Collect
When you use our website, we may collect information necessary for providing our services, including:
Name
Email address
Telephone number
Delivery address
Billing information
Order details
Communication records when you contact us
Website usage information collected through standard online tools
We only collect information that is relevant to operating our website, processing orders, communicating with customers, and improving our services.
- How We Use Personal Information
Personal information may be used for the following purposes:
Processing and managing customer orders
Providing customer support
Communicating with customers regarding enquiries or orders
Maintaining business records
Improving website operation and customer experience
Meeting applicable legal and regulatory requirements
We do not collect personal information for purposes unrelated to our business activities.
- Payment Processing
Payments made through www.fauxviora.com are processed by Stripe.
Stripe may collect and process payment-related information required to complete transactions in accordance with its own privacy practices and applicable requirements.
does not store complete payment card details on its own systems. Payment information is handled by Stripe during the payment process.
For more information regarding Stripe’s privacy practices, customers may refer to Stripe’s official privacy documentation available on Stripe’s website.
- Sharing of Personal Information
We may share personal information only when necessary for legitimate business purposes, including:
Service providers assisting with website operation and order-related services
Payment processing providers such as Stripe
Authorities or organisations where disclosure is required by applicable law
We do not sell personal information to third parties.
- Data Storage and Retention
Personal information is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy, including business administration, customer service, record management, and legal obligations.
Customer order information and related business records are generally retained for up to seven (7) years where required for accounting, regulatory, or business record purposes.
Information that is no longer required will be removed or handled appropriately in accordance with applicable requirements.
- Protection of Personal Information
We take reasonable measures to manage personal information responsibly and limit access to information according to business needs.
Customers should also take appropriate care when providing personal information through online channels and ensure that submitted information is accurate.
- Cookies and Website Information
www.fauxviora.com may use cookies or similar website tools to support website functionality, understand website usage, and improve user experience.
Customers may adjust cookie settings through their browser preferences. Certain website functions may depend on the availability of these settings.
- Your Privacy Rights
Depending on applicable laws, customers may have rights relating to their personal information, including:
Requesting access to personal information held about them
Requesting correction of inaccurate information
Requesting information about how their personal information is handled
Requesting deletion of information where applicable under relevant requirements
Requests relating to personal information may be submitted using the contact details provided in this Privacy Policy.
- International Data Handling
As www.fauxviora.com. operates from Singapore and serves customers in different regions, personal information may be processed in accordance with applicable legal requirements relating to data handling and privacy protection.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or applicable requirements.
Any updated version will be published on www.fauxviora.com with the effective date shown at the beginning of the policy.
- Contact Us
If you have questions regarding this Privacy Policy or the handling of personal information, please contact us:
Email: artificial@fauxviora.com
Telephone: +65 67626879
Address: 30 Jln Lekar, Singapore 698943