- Introduction
provides delivery services for orders placed through:
www.fauxviora.com
This Shipping Policy explains our order processing procedures, delivery arrangements, estimated timeframes, and shipment updates.
- Shipping Origin
Orders are processed and shipped from:
30 Jln Lekar, Singapore 698943
- Order Processing Time
Orders are generally processed within:
1–3 business days
Processing begins after the order has been confirmed and the required order information has been received.
During this period, orders are reviewed, prepared, and arranged for shipment.
Business days do not include weekends or public holidays.
- Delivery Timeframe
For customers located in Europe, the estimated delivery timeframe is:
5–12 business days after dispatch
Delivery times may vary depending on destination, carrier operations, customs procedures, local delivery arrangements, and other factors affecting transportation.
The estimated timeframe refers to normal delivery conditions and begins after the order has been dispatched.
- Delivery Providers
we us works with international delivery providers, including:
DHL Priority services;
FedEx services;
UPS Priority services.
The available delivery option may vary depending on the delivery destination and order requirements.
- Shipment Tracking Updates
After an order has been dispatched, tracking information may be sent automatically to the email address provided by the customer during checkout.
Customers may receive updates at important shipment stages, including:
Dispatch confirmation;
Arrival at logistics facilities;
Local delivery progress.
Customers are encouraged to check the email address provided during checkout for shipment notifications.
- Delayed Deliveries
If an order exceeds the standard delivery timeframe, customers may contact by email.
We will review the shipment details and communicate with the relevant carrier regarding the delivery status.
After reviewing the circumstances, an appropriate resolution may be arranged, including a refund or replacement where applicable.
- Customer Delivery Information
Customers are responsible for providing accurate delivery information during checkout.
If delivery information needs to be updated, customers should contact as soon as possible.
Requests will be reviewed according to the current status of the order.
- Delivery Receipt
Products remain under the responsibility of until they are received by the customer or another person designated by the customer to receive the order.
Customers are encouraged to check the condition of delivered products after receiving their order and contact us promptly if assistance is required.
- Contact Information
For questions regarding shipping, delivery updates, or order enquiries, please contact:
Email: artificial@fauxviora.com
Telephone: +65 67626879
Address: 30 Jln Lekar, Singapore 698943
For email enquiries, please leave your message with relevant details. We aim to review enquiries and provide a response within 24 hours.